Job Responsibility
The ideal candidate should be able to:
Manage the employees and activities of the restaurants
Ensure food quality, cleanliness, and guest satisfaction
Coordinate the overall operations of the restaurant, plan and maintain production, budget and growth goals for the restaurant
Provide guidance and direction to subordinates, including setting & monitoring of performance standards
Monitor compliance regarding food preparation and serving
Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance
Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted
Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness
Keep records required by government agencies
Review work procedures and operational problems in order to determine ways to improve service, performance, and safety
Communicate regularly with the owners, the activities of the restaurant
Around 35 - 45 years of age.
A go-getter with strong values & ethics, result-oriented with excellent communication & negotiation skills. Most importantly, the candidate must be a long-term player.
Experience in GCC countries will be an added advantage.
Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
Knowledge of economic and accounting principles and practices, banking and the analysis and reporting of financial data
Knowledge of laws, legal codes, government regulations regarding the food service industry
Excellent verbal and written communication skills
Expert computer skills, ability to compose and create reports, Standard Operating Procedures.
At least 3 years experience including 3 years in a similar role with a reputed Restaurant chain in the Middle East
Muscat, Sultanate of Oman
Bachelors degree in Hotel Management/Hospitality (BHM/BBSC). An MBA would be a definite advantage
Nationality : Lebanese / Syrian
The company would reward the right candidate with an attractive tax free package with full family status.
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