Assistant Store Manager - Forever 21
Dammam/Khobar/Eastern Province - Saudi Arabia , Jeddah - Riyadh , Saudi Arabia
Exp: 5 - 8 yrs. | Opening(s): 3
Other Benefits: Medical Insurance ,Paid Leaves &Travel Allowance
Education: Basic - Any Graduation
Nationality: Any Nationality
Gender: Female
Industry Type:Retail
Functional Area:Sales / Business Development
Job Description
Key Accountabilities:
Sales generation:
Monthly / Quarterly/ Annual sales goals are to be achieved and also increase the sales by 10%
Motivate his/her team to achieve the target set for the store by different activities
Should set an example for his/her subordinates to follow
Stock Management:
Stock review - To have regular reviews of stock
Initiadte markdown on a fortnightly basis
Ageing analysis and clearance of non-moving stock
Set up procedures to prevent theft
Regularly change staff controlling stock to avoid collusion or bad practice
Maintenance of optimum relevant stock level
Division of responsibility:
He/ She has over-all responsibility for all day to day activity of the store
Managing & controlling staff, and planning promotions and events
Lead sub-ordinates-Assistant Store Managers, Supervisors, Sales Associates, Visual Merchandisers etc.,
Will be required to deal with and try to solve any and all problems that may occur at any given time
Responsibilities:
Understand and support store operations, policies and procedures
Performs and trains all duties of the Customer Service Representative(CSR) and Lead CSR Positions
Provides training assistance to new Customer Service Representatives and Lead
Prepares and transmits the daily bookkeeping, invoicing as required
Ability to complete daily banking formalities
Troubleshoots daily close out and shift sales analysis
Provides prompt, courteous customer service and professionally resolves customer issues
Conducts performance and disciplinary discussions in Store Manager's absence
Assumes Store Manager Responsibilities when needed
Assist the Store Manager with shift coverage in the event there are no other employees available to work
Develops employee work schedules
Ability to finalize, transmit and process weekly time and attendance records and payroll
Performs other duties as assigned by the Store Manager
Desired Candidate Profile
Retail savvy, Passion for driving sales, Leading from the front and a great communicator
Ability to work a flexible schedule
Functional knowledge of retail merchandising, operations and management practices and procedures.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties
Effective organizational, communication and problem solving skills
